At this time our Conflict and Aggression courses are not open to individuals, only for group bookings. Groups of up to 16 people can be booked. SMALLER GROUPS CAN BE BOOKED AND PRICES ADJUSTED
COST £350 for Half Day Course (16 people) £550 for Full Day Course ( 16 people) |
CONFLICT MANAGEMENT AND DEALING WITH AGGRESSION
Sadly conflict and aggression are on the increase and the likelihood of an individual being the centre of someone's aggression is all too commonplace. Equipping staff and management with the skills and principles of how to deal with aggressive and confrontational outbursts is a vital and protective tool. Our Chief Instructor Clive has almost 35 years of frontline experience in secure services dealing with aggressive individuals and face to face confrontation as a trained negotiator and Registered Mental Health Nurse Manager. Whilst undertaking this work he was awarded a Butler Trust Award by HRH Princess Anne at Buckingham Palace for his work in dealing with confrontational and aggressive individuals. He is trained in using de-escalation skills. body language, psychosocial and cognitive behavioural interventions. |
TRAINING COURSE OPTION 1 (HALF DAY)
A half day awareness course discussing interventions such as de-escalation skills. reflective and active listening and use of body positioning and body language.
TRAINING COURSE OPTION 2 (FULL DAY)
Same as above but includes workshops on the use of these skills by using case studies and group interaction.
INTRODUCTION OF BREAKAWAY TECHNIQUES AND THEIR USE (FULL DAY PLUS 3 HOURS)
Same as above but also includes the principles and practice of breakaway techniques and how to use them if the interaction becomes physically violent.
A half day awareness course discussing interventions such as de-escalation skills. reflective and active listening and use of body positioning and body language.
TRAINING COURSE OPTION 2 (FULL DAY)
Same as above but includes workshops on the use of these skills by using case studies and group interaction.
INTRODUCTION OF BREAKAWAY TECHNIQUES AND THEIR USE (FULL DAY PLUS 3 HOURS)
Same as above but also includes the principles and practice of breakaway techniques and how to use them if the interaction becomes physically violent.